Comments on: Documentation as a Point of Experience http://blog.lugiron.com/2009/05/documentation-point-of-experience/ Social Media Analytics Done Right Fri, 23 Apr 2010 22:30:10 +0000 http://wordpress.org/ hourly 1 By: andreaallsopp http://blog.lugiron.com/2009/05/documentation-point-of-experience/comment-page-1/#comment-176 andreaallsopp Tue, 01 Dec 2009 21:06:59 +0000 http://blog.lugiron.com/?p=203#comment-176 Absolutely, poor documentation (and for that matter poor or non-existent training) creates negativity towards products or companies.<br><br>However, until companies value writers it will always be like this. Writers don't generate money (they can in fact be the best salesperson in the company), anyone can write (well yes they can, but few can write well), we need to cut costs so non-vital services can go (the project manager will of course be staying long after the project is complete).<br><br>I am on the same pay as ten years ago, writing has been devalued with the rise of the blog, twittering and vanity publishing - trust me, the only book you should ever read which begins "I am born" was written by Dickens. <br><br>It's simple, you want a good POE hire a decent writer: at interview read something they've written to see if it makes sense and don't just set them a test to see if they can punctuate a paragraph or create a list which is marked by blue bullet points (per-leese.) and expect to pay them a wage which reflects both their experience and qualifications.<br><br>Purists reading this - I know it's a blog and therefore not publication standard. Absolutely, poor documentation (and for that matter poor or non-existent training) creates negativity towards products or companies.

However, until companies value writers it will always be like this. Writers don't generate money (they can in fact be the best salesperson in the company), anyone can write (well yes they can, but few can write well), we need to cut costs so non-vital services can go (the project manager will of course be staying long after the project is complete).

I am on the same pay as ten years ago, writing has been devalued with the rise of the blog, twittering and vanity publishing – trust me, the only book you should ever read which begins “I am born” was written by Dickens.

It's simple, you want a good POE hire a decent writer: at interview read something they've written to see if it makes sense and don't just set them a test to see if they can punctuate a paragraph or create a list which is marked by blue bullet points (per-leese.) and expect to pay them a wage which reflects both their experience and qualifications.

Purists reading this – I know it's a blog and therefore not publication standard.

]]> By: andreaallsopp http://blog.lugiron.com/2009/05/documentation-point-of-experience/comment-page-1/#comment-161 andreaallsopp Tue, 01 Dec 2009 15:06:59 +0000 http://blog.lugiron.com/?p=203#comment-161 Absolutely, poor documentation (and for that matter poor or non-existent training) creates negativity towards products or companies.<br><br>However, until companies value writers it will always be like this. Writers don't generate money (they can in fact be the best salesperson in the company), anyone can write (well yes they can, but few can write well), we need to cut costs so non-vital services can go (the project manager will of course be staying long after the project is complete).<br><br>I am on the same pay as ten years ago, writing has been devalued with the rise of the blog, twittering and vanity publishing - trust me, the only book you should ever read which begins "I am born" was written by Dickens. <br><br>It's simple, you want a good POE hire a decent writer: at interview read something they've written to see if it makes sense and don't just set them a test to see if they can punctuate a paragraph or create a list which is marked by blue bullet points (per-leese.) and expect to pay them a wage which reflects both their experience and qualifications.<br><br>Purists reading this - I know it's a blog and therefore not publication standard. Absolutely, poor documentation (and for that matter poor or non-existent training) creates negativity towards products or companies.

However, until companies value writers it will always be like this. Writers don't generate money (they can in fact be the best salesperson in the company), anyone can write (well yes they can, but few can write well), we need to cut costs so non-vital services can go (the project manager will of course be staying long after the project is complete).

I am on the same pay as ten years ago, writing has been devalued with the rise of the blog, twittering and vanity publishing – trust me, the only book you should ever read which begins “I am born” was written by Dickens.

It's simple, you want a good POE hire a decent writer: at interview read something they've written to see if it makes sense and don't just set them a test to see if they can punctuate a paragraph or create a list which is marked by blue bullet points (per-leese.) and expect to pay them a wage which reflects both their experience and qualifications.

Purists reading this – I know it's a blog and therefore not publication standard.

]]> By: PatrickN http://blog.lugiron.com/2009/05/documentation-point-of-experience/comment-page-1/#comment-140 PatrickN Fri, 23 Oct 2009 16:59:20 +0000 http://blog.lugiron.com/?p=203#comment-140 First of all I want to say that it is very interesting to read all your articles. I always find there many useful information. Well I have not known a lot about the Point of Experience. But I think that POEs are very good things for all companies. Your article makes me really to be very interested about it. I will definitely read more information about POE. Thanks for the great post and I will be waiting for other great ones from you!<br><br>Sincerely, <br><br>Jack Timson from <a rel="dofollow" href="http://www.azoft.com/" rel="nofollow">software application development</a> First of all I want to say that it is very interesting to read all your articles. I always find there many useful information. Well I have not known a lot about the Point of Experience. But I think that POEs are very good things for all companies. Your article makes me really to be very interested about it. I will definitely read more information about POE. Thanks for the great post and I will be waiting for other great ones from you!

Sincerely,

Jack Timson from software application development

]]> By: Documentation as a Point of Experience | LugIron Software Writer River http://blog.lugiron.com/2009/05/documentation-point-of-experience/comment-page-1/#comment-45 Documentation as a Point of Experience | LugIron Software Writer River Sun, 24 May 2009 07:24:32 +0000 http://blog.lugiron.com/?p=203#comment-45 <p>[...] Documentation as a Point of Experience | LugIron Software [...]</p> [...] Documentation as a Point of Experience | LugIron Software [...]

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