Identity and Authority: Why the Foundation of Documentation is Changing
Posted in Content Strategy, Online Help & Documentation, Technical Writing, User Communities, User Engagement on June 22nd, 2009 by Louis Marascio – Comments
Last week I attended the Web Content 2009 conference in Chicago. I found the conference informative and entertaining. I was glad to see useful content about an emerging and troubling issue: the identity crisis of the technical communicator. However, I was surprised to see the topic show up in a marketing discussion.
On the second [...]