Can Documentation Drive Sales?
Posted in Online Help & Documentation, Technical Writing, User Engagement, User Experience on August 6th, 2009 by Louis Marascio – View Comments
Can good documentation drive sales? Yes, I think it can. What? You think I’m crazy? Well, not only do I think good documentation can have a positive impact on customers in need, but I’m also convinced that good documentation can have a positive impact on your bottom line.
We’ve already discussed how documentation can positively impact [...]