How Do You Measure Community?
Posted in User Communities, User Engagement on January 20th, 2010 by Anne Gentle – View Comments
Community analytics and social media metrics spur heated debate in many circles. In fact, at SXSW Interactive in 2007, the Social Media Metrics panel had attendees and chatroom users revolting. I was there and hardly knew what to make of the uprising at the time, but in hindsight, I can see how important the information [...]