Posts Tagged ‘business’

Data Versus Goliath

Posted in General, User Engagement on March 2nd, 2010 by Anne Gentle – View Comments
You’ve heard of A/B split testing, where you take two messages and try them for reactions and actions from two small groups. The “winner” is the one that gets the best reaction and conversion from prospect to customer. When it comes to ads, web designs, and even text color, everyone has an opinion from the guy [...]

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Followers, Fans, and Friends

Posted in General, User Communities, User Engagement, User Experience on February 13th, 2010 by Anne Gentle – View Comments
Those three words, followers, fans, and friends, have deep and wide meanings in real life, but online sites using those terms for subscribers will not always see all the actions they’d expect. We’re all still people, offline or online, and businesses on Facebook want to know what you’re doing as a fan. Are you just [...]

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