Posts Tagged ‘management’

Calling All Community Managers, Come In Community Managers

Posted in General, User Communities on January 13th, 2010 by Anne Gentle – View Comments
Here at LugIron, besides working on these freshly baked updates, we’re working on a book with case studies for successful enterprise communities. It’s a focused study of communities for specific purposes, similar to my book about using the social web for documentation. Our goal is to interview community managers in the enterprise, especially those who [...]

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What Is Your True Community?

Posted in Content Strategy, Customer Support, User Communities, User Engagement on January 11th, 2010 by Anne Gentle – View Comments
I just finished the book, Julie/Julia: 365 Days, 524 Recipes, 1 Tiny Apartment Kitchen. The author calls her readers “bleaders” – apparently it stands for blog readers. When I first read “bleaders” I guessed that means they bleat like sheep, and chuckled every time I read it. Who are the people behind the “bleaders”  – [...]

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