The LugIron Software Blog

Relationships are everything in a large company like IBM. I enjoyed reading this Interview with Rawn Shah, Practice lead with the Social Software Adoption team in IBM. My favorite question and answer is the last one: Q: What advice would you have for a beginning community manager? Community management is both a learnable skill and a personality trait. [...]

Technorati Tags: Collaboration, community, internal, networking

As a builder of products, is it more important to simply win customers or should you also strive to convert those users into community contributors–active participants in a self-reinforcing virtuous cycle? Users are people who have to do something with your product for their job or at home. They may or may not want to be [...]

Technorati Tags: community, groups, networking, social networking, social web, wiki

It’s Thursday night and once again I’ll miss the show Community due to a board meeting. It’s a show that started this fall “about a misfit study group at a community college” with Chevy Chase as a former CEO of moist towlette company. I watched some hilarious clips on Hulu.com, and cracked up at the [...]

Technorati Tags: community, groups, networking, social networking, social web, wiki