User or Community Member – Who’s More Valuable?
Posted in General on December 29th, 2009 by Anne Gentle – View Comments
As a builder of products, is it more important to simply win customers or should you also strive to convert those users into community contributors–active participants in a self-reinforcing virtuous cycle?
Users are people who have to do something with your product for their job or at home. They may or may not want to be [...]