Posts Tagged ‘SocialCustomerSupport’

SEO Matters When You’re Publishing Documentation

Posted in Content Strategy, Customer Support, Online Help & Documentation, User Experience on July 23rd, 2009 by Louis Marascio – View Comments
It is now commonly accepted that Search Engine Optimization is important when you’re publishing online. After all, if a search engine doesn’t index your content well then the vast majority of people will never see it. Search engines like Google and Bing are the gateway to the web, which is why I find it so [...]

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